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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each page. A context menu will show up. It contains exhaustive information about all the operations that you can carry out on the given page. Each popup appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich variety of tutorial videos demonstrating how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are getting done instead of just reading articles. Thus, anyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you need, have a peek at our extensive Frequently Asked Questions section, which includes questions asked by real users and provides real solutions. We periodically update our Frequently Asked Questions section with new questions & answers in an attempt to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can get in touch with our fantastic team of client support engineers available 24x7 and ready to assist you with any query. Each trouble ticket you submit will be answered in less than sixty minutes (the average ticket response time is just twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 278309

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com